Good customer service
The owner/manager Apollo Blinds
This email is to commend the service person who repaired the vertical blind at my villa this week. He phoned at the agreed period and attended at the arranged time. My table where the repair to the blind was made was protected during the service and cleaned the repaired section of the blind afterwards. Most impressive of all, the repaired slat was moved to the end of the blind where it would have less pressure from the adjacent slats. Good customer service is rarely provided these days and I thank your business for sending such a reliable and helpful person.
Would you please pass on my thanks and comments to him. I regret I did not ask his name but your records would show who that employee was on the day.
Kindest regards from Paula Watts
Email received on Sun September 18th 2015 – Apolloblinds Newcastle