Built to last — with a little care
Roller shutters are designed to withstand Australia’s harsh conditions — from summer heat to coastal salt air.
But like any mechanical system, they perform best with occasional maintenance.
A few simple steps can add years to the life of your shutters, protect your warranty, and keep them looking and running like new.
How Often Should Roller Shutters Be Serviced?
For residential installations, Apollo recommends a general service every 12 to 18 months, depending on location and usage.
- Coastal or dusty environments: Clean and lubricate quarterly to prevent salt and grit buildup.
- Inland or sheltered homes: A simple biannual check is usually enough.
If your shutters are motorised, a professional service every two years ensures the motor and control system remain calibrated and under warranty.
Regular Cleaning Keeps Performance Smooth
Dust, leaves, and grime can accumulate in the guides and slats, causing friction and unnecessary strain.
Here’s the best way to clean without damaging finishes:
Step-by-step guide:
- Lower the shutter fully.
- Brush off loose dirt with a soft broom or dry cloth.
- Wipe with mild soapy water (avoid harsh detergents or solvents).
- Rinse and dry with a clean towel.
- Lubricate side tracks with a silicone-based spray — never grease or oil.
Pro tip: Avoid pressure washers — they can force water into the motor housing or guides.
Lubrication and Track Care
Roller shutters glide within aluminium tracks on each side. Over time, dust and insects can cause drag or squeaking.
A light application of dry silicone lubricant helps the curtain move freely without attracting dirt.
If your shutter feels heavy or jerky, don’t force it — stop and inspect for obstruction before operating again.
Motorised Shutters: What to Watch For
Motorised systems like Enduragard® Motorised Roller Shutters are designed for durability, with internal limit switches and overload protection.
Still, small issues can arise if they’re not operated correctly:
- Unusual noise or uneven rolling: Could indicate tension imbalance.
- Stops mid-way: Check power supply or remote batteries first.
- Unresponsive motor: Try resetting your remote control or wall switch.
If problems persist, contact an authorised Apollo service technician. Attempting DIY repairs may void the motor warranty.
Common Mistakes to Avoid
- Leaving shutters partially open in strong winds.
- Spraying insecticide directly into side tracks.
- Using grease, WD-40, or petroleum-based products.
- Pulling on manual straps with force.
- Ignoring minor alignment issues that worsen over time.
These small missteps can cause unnecessary wear or track damage — easily avoided with proper use.
When to Call the Experts
If your roller shutter:
- Feels unusually heavy or stiff,
- Makes scraping or grinding noises,
- Doesn’t close evenly, or
- Stops operating completely,
…it’s time for a professional inspection. Apollo’s service team can re-align, re-tension, or replace worn parts quickly to prevent further damage.
Maintaining Appearance and Value
Clean, well-maintained shutters also protect your home’s street appeal.
UV-resistant powder coatings used in Enduragard® shutters are long-lasting, but a quick wash now and then keeps them bright and corrosion-free — especially in coastal suburbs.
If you notice surface wear, Apollo offers colour-matched touch-up finishes to extend life and maintain uniform appearance.
Final Thoughts
Roller shutters are a long-term investment in comfort, safety, and energy savings.
With just a little attention each year, you’ll keep them running quietly and efficiently for decades — protecting both your home and your investment.
Book your roller shutter maintenance with Apollo’s expert team today — we’ll keep your shutters operating like new.
