- To ensure they do not sustain damage in operation, your windows must fully closed before operating.
- You should never physically force your manual roller shutter open or closed. Each shutter contains stoppers to prevent the curtain from rolling into the pelmet, excessive force will jam the shutter’s curtain in the pelmet and halt the operation of the product
- Electric motors are only to be operated to raise and lower the shutter. Continuous operation of the motor will cause it to cut out and stop working. This is due to the in-built safety protection that eliminates thermal overload
- Keep your shutters clean! The majority of service call outs for shutters that are jamming or not closing properly are due to excess build-up of dirt and dust. If your home or windows are prone to frequent dirt and dust carried by wind in the area, it is recommended that you wash your roller shutters every 4 months.
- Simply move the shutters to the vented position, spray with a hose and wipe down with a soapy sponge the same you would do with your car