Brilliant problem solver

Brilliant problem solver

Thank you for organising Rhys to install the replacement blinds for my bedroom which was completed on Saturday, June 20th. He did a perfect job. He did not rush or attempt to drill into the wall without checking the structure. He ensured he had the correct screws. He also cleaned up all the dust and took away all the packaging. I would like to commend his workmanship, politeness and punctuality not to mention his phone call to advise exactly the time he would be at my home.

Thank you also for the caps for my kitchen blinds. They are terrific and make such a difference in the look of the corner blinds.

I know my blind saga has gone on for over a year and I know both of you will be glad to close my customer file. I thank you both for all you assistance in “getting it right”. If this email is forwarded to your managers my message to them is :

Nathan is a brilliant problem solver.
Agnes is tireless in following up the customers requests.
and
Rhys, well don’t lose him as he is the best you have got and you know I must have met most of Apollo’s installers and fitter’s since March 2014.

All the best to you both and of course, Rhys.

Email received on June 22th 2015